Shipping policy

Shipping & Delivery Policy

Free Shipping

We offer FREE standard shipping on all domestic orders over $100 within the USA.

Processing & Transit Times

  • Processing: We aim to process and pack your order within 3-5 business days. We take pride in our quality standards, ensuring every package is handled with care.

  • Shipping: Once processed, domestic orders typically arrive within 7-14 business days.

  • International: Please note that international shipping times vary and may be extended due to customs processing.

Note: While we strive for speed but hold a few days to verify payment for ours and your protection. Shipping delays may occasionally occur due to circumstances beyond our control.

Tracking Your Order

  • Notification: You will receive an automated email with a tracking number once your order has been scanned by the carrier.

  • Updates: Please allow 24 hours for the carrier’s system to update with the first status change.

  • Support: If you do not receive a tracking email, please contact our Customer Support team directly.

Address Corrections & Undeliverable Packages

  • Corrections: Need to change your delivery address? Contact Customer Support immediately. We can only update addresses before the order has shipped.

  • Returned to Sender: If an order is returned to us due to an undeliverable address, we will contact you for an address update. Once the order is reshipped, you will receive a new tracking number.

Missing Packages

If your tracking shows "Delivered" but you haven't received your package:

  1. Please contact your local shipping provider first to open an inquiry.

  2. If they are unable to locate the package, reach out to our Customer Support team so we can assist you with the next steps.